Click on the main interface—Customer Service Management—Account to manage all accounts. 1 Create a new account (click the "Create Account" button in the account management to create a new account) 2 Edit account (click the small pen icon button in the account management list to edit basic information, grouping, and role management of that account. Note: The main account cannot change the password) 3 Delete account (check the checkbox before the account to be deleted in the account management list, then click the batch delete button or click the trash can icon directly to delete the corresponding account. Note: The main account cannot be deleted)

Click on the main interface—Chat History—Visitor Messages to view visitor visit records, visitor information, trajectory, business card, and specific communication records. Chat history will be kept during the account's validity period, and if the account expires without renewal, it will no longer be retained.

Click on the main interface—All Categories—Data Statistics to view comprehensive statistics, traffic statistics, keyword statistics, geographical locations, etc., under the main account.